Alzheimer’s Information: Communication Frustrations between an Alzheimer’s Patient and a Caregiver (Part 1)
Problem: A caregiver becomes irritated that a patient can’t follow what she is saying. The problem only seems to escalate the more the caretaker repeats herself and increases her volume.
Solution: Remember not to use complicated thoughts or ask questions with too many options if you don’t have to. The best way to communicate with a patient is to use short, literal sentences and simple words. Tone is also very important. A calm and gentle way of speaking always lets the patient know you are there to help.
Problem: A caregiver simplifies his sentences and speaks affectionately to his patient. But the patient is not responding well and seems to be getting angrier as the conversation goes on.
Solution: Be careful not to oversimplify your statement as if talking to the patient like he or she were a baby. You are still speaking to a full grown adult and some patients can pick up on a patronizing tone. The tone of voice should be compassionate, not schmaltzy.